PUBLISHED: 8 September 2022

Cloud Billing Analyst

Department: Westcoast Cloud

Reports to: Billing & Finance Specialist

Location: Theale, Reading

Hours of Work: Monday to Friday, 09:00am-17:30pm

Contract type: Permanent


The Job Role

To work within the billing & finance team assisting in the invoicing and operations for over 750 of our Cloud partners. Working closely with all business units within the Cloud team to ensure accurate and timely invoicing across all our vendors.

To proactively manage our billing and marketplace platforms to a high standard, certifying all systems are kept up to date to ensure all financial output is correct. There will be a strong focus of communication with customers, vendors, and internal employees on a day-to-day basis to assist in building relationships contributing to helping us achieve our growth goals.



  • Invoice all customers across various invoicing platforms
  • Investigating complex billing enquiries
  • Insuring a timely response to vendor and customer queries
  • Setup of customer accounts
  • Onboarding of new vendors and customers
  • Validating and approving vendor invoices
  • Management and production of credit notes where necessary
  • Continued improvement of financial processes


Key Skills

  • Previous experience in a billing/finance role is desired but not necessary
  • Must be well organised and have an excellent eye for detail
  • Strong numeracy skills
  • Able to work well under pressure
  • Excellent MS Office application skills
  • Effective and confident communicator – clear and concise written and spoken communication skills
  • Confident in challenging both internal and external stakeholders
  • Team player


What we offer

  • Full training and on-going Learning and Development support, with excellent career progression
  • Learning and Development opportunities with funded NVQ/work-based studies/professional qualifications
  • Employee referral bonus
  • Auto enrolment pension
  • Staff purchases – discounted IT, electronics, mobiles and accessories.
  • Eye care scheme
  • Cycle to work scheme


If you are interested in this position, please send your CV with a cover letter stating your salary requirements



If you think you’ve got what it takes to join us then please send your CV with a cover letter stating your salary requirements to