PUBLISHED: 28 March 2023

Business Administration Assistant

Department:   Westcoast Cloud

Reports to:   Head of Operations

Location:   Theale

Hours of Work:   Monday – Friday, 8:45 am – 17:45 pm
Contract type:   Permanent


About Us

Established in 1984, Westcoast Ltd is a privately held company that distributes leading IT brands such as HP, HPE, Microsoft, Lenovo, Apple and many others to a broad range of resellers, retailers and office product dealers in the UK and beyond.

Since then, we have grown to become the number one UK distributor for many of our vendors and customers and the group employs more than 1,300 people across a number of locations in the UK, Ireland and Europe.

Over the last five years, Westcoast Cloud has seen massive growth. We’ve grown to a team of more than 45 and are a leading Microsoft Gold Solution Provider. Westcoast Cloud has recently won the Cloud Distributor of the Year at the CRN UK Channel Awards.


The Job Role

Westcoast Cloud are one of the UK and Ireland’s leading indirect cloud distributors. Westcoast Cloud have been an essential piece of the cloud channel since 2014 in the UK and Ireland and have seen our approach of educating and enabling partners to become a huge success. We have grown from 5 to more than 50 staff and we currently provide this service to over 700 partners and hold large market share across all indirect distributors in each of the Microsoft service pillars (Modern Workplace (Office 365), Intelligent Cloud (Azure) and Power Platform (Dynamics).

With further growth within our Cloud Solutions Provider team, we have the opportunity for a Business Administration Assistant to join the team.


Key Responsibilities

Duties to Include (but not limited to)

  • Providing administration support to all areas of the business
  • Data entry and management of data in CRM system
  • Updating contact information for customers and venders
  • Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
  • Onboarding new customers (partners)
  • Handling email enquiries
  • Update spreadsheets, databases, and inventories with statistical, financial, and non-financial information
  • Provides information by answering questions and requests.


Key Skills

  • Excellent attention to detail with numerical data
  • Excellent organisational skills
  • Possess a willingness to learn
  • Self-motivated/ability to work unsupervised
  • Team player
  • Able to prioritise and keep calm within high pressure situations


What we offer

  • Full training and on-going Learning and Development support, with excellent career progression
  • Learning and Development opportunities with funded NVQ/work-based studies/professional qualifications
  • Employee referral bonus
  • Auto-enrolment pension
  • Staff purchases – discounted IT, electronics, mobiles, and accessories
  • Eye care scheme
  • Cycle to work scheme


If you are interested in this position, please send your CV with a cover letter stating your salary requirements to

If you think you’ve got what it takes to join us then please send your CV with a cover letter stating your salary requirements to